An FAQ section serves to quickly answer common questions about your business, such as "What services do you offer?", "How can I book a consultation?", or "What are your business hours?". This helps in providing immediate information to potential clients and improves overall user satisfaction.

FAQs are essential for providing quick answers to common questions about your business, improving user experience, and reducing the time spent on customer support. They help in creating a better navigation experience and can also enhance your site's SEO.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ, follow these steps: 1. Go to your site dashboard or Editor. 2. Click on 'Add New FAQ'. 3. Enter your question and answer. 4. Assign the FAQ to a relevant category. 5. Save and publish. You can always return to edit or update your FAQs as needed.

Yes, you can add images, videos, or GIFs to your FAQ. Follow these steps: 1. Go to your site dashboard or Editor. 2. Create a new FAQ or edit an existing one. 3. In the answer text box, click on the video, image, or GIF icon. 4. Select and add media from your library. 5. Save your changes. This enhances the visual appeal and clarity of your FAQs.

To customize the 'Frequently Asked Questions' title, go to the FAQ 'Settings' tab in the Editor. For mobile app customization, navigate to the 'Site & App' tab in your Owner's app and make the necessary changes. This allows you to tailor the title to better fit your brand's voice and style.